These Terms and Conditions of Sale apply to the purchase of products (“Products”) from the Home Division of Standard Textile Co., Inc. (“STH”) through the Home Division website (https://standardtextilehome.com) (“the Site”).  By purchasing Products from the STH Site, you agree to these Terms and Conditions of Sale.

Promotional Codes

To promote events, special offers or products, STH may distribute promotional codes (“Promo Codes”) that are redeemable towards purchases on standardtextilehome.com. The Promo Codes are subject to certain exclusions or restrictions that may be determined by STH in its sole discretion.

  • Only valid Promo Codes will be honored and any Promo Codes supplied or promoted by an unauthorized third party will not be considered valid.
  • Promo Codes may not be combined.
  • Each Promo Code is limited to the use of a single order or item and is void if duplicated.
  • Promo Codes cannot be redeemed for cash or any cash equivalent.
  • In the event of a product return, the original form of payment will be credited less the amount of discounts received using Promo Codes.

RETURNS

If for any reason you decide that you do not want to keep an STH Product, you may return the Product within 90 days after receipt of the Product. Please review the return policy below.

  • You must return the Product within the first 90 days after receipt of the Product.
  • Initiate the return process at https://standardtextilehome.com/returns  or send an email to support@standardtextilehome.com. Include your name, receipt and contact information in the email.
  • We will confirm that you are within the 90-day trial period and send a return shipping label.
  • Once we receive the returned Product we will issue a credit in the amount of the original purchase price (including any discounts that were applied to your order) to your original form of payment (such as credit card account).

Shipping damages or Product lost in shipping must be taken care of with the carrier. Risk of loss and title for products purchased from STH pass to you upon delivery of such products (by STH or our manufacturer) to the carrier. You are responsible for filing any claims with carriers for damaged or lost shipments.

DEFECTIVE PRODUCT

We’re engineers. We get angry if our products do not meet the expectations of our customers. We want our products to work for you. If you believe any of the STH products that you purchased are defective, please contact us within 72 hours of receiving the Product and we will replace the Product or issue a refund.

Here’s what you need to do: Send us an email at support@standardtextilehome.com. In your email, attach your receipt, a photo of the defect and a description of the defect. STH will review and determine how to replace the product or issue a refund.

PRICES AND SHIPPING

The price for Products will be displayed on the Site. Prices displayed on the Site do not include taxes. There is no charge for standard shipping. Express shipping is available for a designated fee.

Our website currently uses one or more third parties that you will authorize to process payments. Our third-party payment processors accept payments through various credit cards, PayPal and Google Pay. The complete list of payment options will be detailed on the applicable payment screen at the time of your purchase.

All amounts listed are in U.S. dollars and all monetary transactions on the website take place in U.S. dollars.

DISPUTE RESOLUTION

By ordering Products through the STH Site, you agree to the Dispute Resolution process set forth in the Terms and Conditions.

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